New Member
Hello everyone, I am glad to be here. So far I have not been able to access course. Is there an app that can be downloaded? There is no login anywhere on The website. Just saw the trial courses. I found the forum and I was surprised to get in.
NEXT DAY: Now there are issues posting a second post in the Forum so I will post it here with yesterdays:
Subject: Cancellation of Membership
I am very disappointed with my experience so far and have decided to cancel my paid membership.
The advertisement indicated that paid members could ask Matt questions and receive a response, possibly within a day. However, it has now been two days without a reply. While I have received partial assistance through the forum, I have largely been left to struggle on my own.
I am computer literate and have taught both music and computer courses in elementary and business school settings. Despite that background, I have found the website difficult and unintuitive to navigate. I was eventually able to log in and create a profile, but I cannot seem to exit the trial sample courses. The system lists me as a participant in all courses, even though I selected and began the baritone ukulele course.
Additionally, the course content appears to consist of short clips rather than a clearly organized, complete course. With my busy schedule and a current pinched nerve, I cannot continue spending significant time trying to resolve access and navigation issues without adequate instructor support.
I wish everyone well, but if there is an administrator, please unsubscribe me from the payment plan. I will try to also do it on my end.
Sincerely,
Miriam
Yes, thanks, I have done that but still continue to have the same issues as I stated in my last message. Thank you again